STOCK MANAGER & E-COMMERCE SALES ASSISTANT

Job description

KARL LAGERFELD COMPANY PROFILE

The house of KARL LAGERFELD shares the iconic vision and design aesthetic of its founder, Karl Lagerfeld, fused with a contemporary, forward-looking spirit. The brand celebrates his colossal legacy and breathes his passion, intuition and inexhaustible creativity into the core of its DNA.

The signature KARL LAGERFELD aesthetic combines Parisian classics with a rock-chic attitude and tailored silhouettes. Its portfolio of accessible, aspirational collections includes ready-to-wear for women, men and kids, plus bags and small leather goods. Additional collections include watches, eyewear, footwear, perfumes, candles and fashion jewelry.

Driven by consumer engagement, KARL LAGERFELD’s immersive retail experience includes more than 200 monobrand stores worldwide, with key locations in Paris, London, Munich, Moscow, New York, Dubai and Shanghai. The brand further connects with consumers through a premium wholesale distribution network in Europe, the Middle East and Asia. The global flagship store on KARL.COM reaches 96 countries.


THE ROLE

Stock Manager is responsible for managing the back of house and shop floor operations including deliveries, transfers and stockroom/storage organization, ensuring all stock management HOK procedures are followed. The supervisor also has the responsibility of providing a safe working and shopping environment.

Requirements

KEY RESPONSIBILITIES

Stock Management

  • Ensure all deliveries, transfers and returns are processed and managed on the POS system
  • Inform the Store Manager of any delivery/stock discrepancies and follow up with Retail support
  • Filing paperwork correctly and as per the House of Karl procedures
  • Prioritize deliveries based on style/product group turnover, peak trading times, promotions
  • Manage stock organization and ensure efficient communication and training to the sales team
  • Process defective items and customer returns

Drive sales

This involves a good knowledge of the business that will provide a growth in sales.

  • Give feedback to Store Manager about what stock is needed to have full product availability
  • Maintain a tidy and organized stockroom and shop floor storage with a clear system in place
  • Is aware of the best and slow sellers and ensure these are easily accessible in the stock room
  • Ensure efficient replenishment on shop floor at all times

Product knowledge

This involves an outstanding knowledge of the product to support the store operation.

  • Excellent knowledge of the product (sizes, colors and styles etc.)
  • Stay informed about product availabilities, reorder dates
  • Liaise with Merchandising team about product needs

Maintains safety, security and integrity

This involves that all procedures are being followed and that the safety is being kept.

  • Ensure that aisles are safe
  • Make sure the stockroom is safe
  • Take action if other associates are acting in an unsafe manner
  • Follow all procedure for loss prevention
  • Take action to reduce shrink (cycle inventories, correct and complete security tagging)
  • Treat all associates and customers with respect

Key Skills

  • Sales skills
  • Understanding of fabrics
  • Enthusiastic, pro-active and customer focused
  • Good communication and social skills
  • Flexible attitude and a hands-on approach
  • Driven and performance-oriented (sales) setting
  • Team player

Please note that if your application is successful we will contact you within three weeks.