Sales Associate (part-time 25 hr)- McArthurGlen Designer Outlet Malaga

Job description

We are recruiting for our outlet store in McArthurGlen Designer Outlet Malaga a Sales Associates for 25 hours per week to cover both weekdays and weekends. This a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets and report the results of your work to your Store Manager. You will work continuously on improving the service quality in the store and ensure that a store ambiance is achieved in line with the corporate identity.


KEY RESPONSIBILITIES

Customer satisfaction

This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty with a happy working environment.

  • Consistently show a genuine desire to help customers
  • Establishes and promotes customer loyalty using company tools such as mailing list cards and customer books
  • Provides extra information and will go the extra mile to satisfy the customer
  • When a product is not available, always offers alternatives
  • Deals with complains in a professional manner by passing them onto their manager


Product knowledge

This involves an outstanding knowledge of the product reflecting on the quality of the service provided.

  • Excellent knowledge of the trends and fabrics (composition, terminology, garment care, styles etc.)
  • Maximizes the potential of the product to create sales


Drive sales

This involves a good knowledge of the business that will provide a growth in sales.

  • Give feedback to Store Manager about what is selling
  • Build a regular clients base
  • Is aware of the best and slow sellers to improve general sales

Requirements

PROFILE

  • a retail experience in a luxury/contemporary brand
  • It is important fluent knowledge of Spanish and English language, other language a plus
  • Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer
  • Communicate honestly, openly and constructively
  • Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose
  • Demonstrate flexibility and innovation in recognising and reacting to the changing business environment
  • You love working with international clients
  • visual merchandising experience is a plus

Please note that if your application is successful we will contact you within three weeks.