Intern Retail Operations

Job description

KARL LAGERFELD COMPANY PROFILE

At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future”

The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. Always contemporary and forward-looking. We are the only fashion house that carries Karl’s name at its doorbell and we’re thriving to live up to this responsibility in everything we do, every day with lots of joy and passion.


Our headquarters in Paris and in Amsterdam are home to a very diverse and driven Karl family from more than 25 countries creating meaningful stories and product concepts that connect to Karl’s world and iconic attributes.


Women’s ready to wear, bags, small leather goods and underwear are managed directly from our Amsterdam HQ other categories including men’s wear, footwear, fragrances, eyewear and more are developed together with best in class license partners.


We connect with our consumers at multiple levels – online and offline hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners and our strong digital footprint, spearheaded by our KARL.COM flagship store which reaches 96 countries. With digital channels representing already more than 30% of our overall full price business.


We are a dynamic, fast growing and inclusive company built on professionalism and strong values. Across all areas of our business, at KARL LAGERFELD we commit working toward highest standards of sustainability and integrity. In 2019, KARL LAGERFELD joined as a founding member the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.


JOB SUMMARY / PURPOSE OF THE ROLE

Provide support in day to day tasks within the Retail Department.

Requirements

KEY RESPONSIBILITIES OF THE ROLE:

  • Communication: Development of weekly store communications
  • Reporting, analysis and presentations: Prepare weekly and monthly reports, analysis and presentations in relation to trade, ranking, tax free, commercial activities
  • Customer Relationship Management: Collect and analyze CRM data
  • Packaging: Responsible for stock management and development of packaging
  • Support the Retail department with ad-hoc activities & projects
  • Store openings: Support the operational preparations of new store openings
  • Seminars: Support the organization of the bi-annual Store Manager Seminar and other in-season meetings & trainings
  • Customer Care: Daily follow up and tracking of Retail Customer Care
  • Administration: Support the Retail Managers with maintaining a structured documentation of key documents
  • Support Store Managers in operational and administrative tasks


MAIN RELATIONSHIPS:

Karl Lagerfeld Stores


SKILLS, EDUCATION & EXPERIENCE:

  • From 3rd year of Bachelors studies in Management and International business
  • Language: fluent in English, both verbal and written French or German is a plus
  • Numerical skills
  • Familiar with MS Office


PROFILE:

  • Able to work independently as well as in a team
  • Able to work in an international work environment
  • Interest & passion for the fashion industry
  • Flexibility, adaptability and a positive "can-do" attitude are a must
  • Ability to prioritize and multitask


Please note that if your application is successful we will contact you within three weeks.