Floor Manager Roermond Outlet Store

Job description


At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future”

The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. Always contemporary and forward-looking.

We are the only fashion house that carries Karl’s name at its doorbell and we’re thriving to live up to this responsibility in everything we do, every day with lots of joy and passion.

Our headquarters in Paris in Amsterdam are home to a very diverse and driven Karl family from more than 25 countries creating meaningful stories and product concepts that connect to Karl’s world and iconic attributes.

Women’s ready to wear, bags, small leather goods and underwear are managed directly from our Amsterdam HQ other categories including men’s wear, footwear, fragrances, eyewear and more are developed together with best in class license partners.

We connect with our consumers at multiple levels – online and offline hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners and our strong digital footprint, spearheaded by our KARL.COM flagship store which reaches 96 countries. With digital channels representing already more than 30% of our overall full price business.

We are a dynamic, fast growing and inclusive company built on professionalism and strong values.

Across all areas of our business, at KARL LAGERFELD we commit working toward highest standards of sustainability and integrity. In 2019, KARL LAGERFELD joined as a founding member the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

Position purpose

The floor manager will help Optimize the sales and profits and ensuring customers gain a great retail experience in the KL store. Ensure that the KL rules and procedures are met in the absence of the Store and Assistant Store Manager.

A leading commercial function focused on the organization of all activities within a KL store. Within the objectives of KL, the Floor Manager achieves optimal selling of KL products by the effective use of his / her available resources.

During the absence of the Store Manager/Assistant taking over control and responsibility.


Key accountabilities


The Floor Manager works in a result oriented environment and is able to put KPI’s into action that lead to set goals. Is aware of store targets and drives the team to achieve.

  • Motivates the team and manages the floor to achieve daily and weekly targets
  • Controls the budget in relation to theft and loss
  • Control absenteeism
  • Administrative work


The Floor Manager makes sure the guidelines of Karl Lagerfeld are met within all operational aspects. The operational proceedings include work focused on store atmosphere, POS transactions, stock and back of house. Also the procedures and processes of Health and Safety, Theft and Loss prevention.

  • Procedures and guidelines are met
  • Responsible for correct communication and that it is understood and preformed correctly by the team (promotions, VM, HR etc.)
  • Making sure that VM standards are met
  • Training and coaching of the team with regards to Health and Safety and Theft and Loss


This involves the supporting responsibility for motivating the team and recognizing potential and development opportunities. The Floor Manager is responsible for the accumulation of knowledge of the team by using the House of Karl Manual and other sources.

  • Development and keeping a high qualitative team
  • Daily coaching of employees using all the tools provided by the company including product manuals, VM guildelines
  • Feedback and recognition is given to the team individually to generate motivation and development
  • Regular updates are given to the Store/Assistant Manager about team members

Please note that if your application is successful we will contact you within three weeks.